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Beaufort DriveBucksWillen, MK15 9EYTel:
We have closed our Willen site to our own patients so that it can be used as a HUB for MKHealth Extra, who will see the overspill of patients from all practices in MK. There is no walk-in service available at that site. We have moved our urgent care service back to our Newport Pagnell site. Your appointments will still be on the telephone with a clinician, if they feel you need to be seen you will be asked to come to the Newport Pagnell site to see our urgent care team. You will be asked to wait in your car until the clinician is ready, they will call you on your mobile phone and ask you to come to the door of our Health Education room (the side door before our main entrance). These precautions are to maintain minimum footfall within the Medical Centre and we ask for your understanding during these changes. The main doors at NPMC are still closed to patients entering the building. If you are invited to attend an appointment we would ask that you come alone; the exceptions to this will be the need for a parent or carer. If a parent or carer will also be attending, we shall ask for their name and they will also undergo the screening questions. We have not taken this decision lightly and your support with this decision is much appreciated
Patient Participation Group (PPG)
We are looking to make our PPG group as diverse and representative as possible of patients in the Medical Centre.
Your PPG will be made up of a diverse group of patients ranging in age from sixth form students, parents with young children, through to retired people with a lifetime of experience in business and professions.
We also include people with a wide range of medical conditions including high blood pressure, diabetes and heart problems, as well as the blind and severely disabled. Of course we have members with no health problems at all.
As such we feel we represent a true voice of the patients of NPMC and NPMC@ Willen.
We are here to provide a means for patients to make suggestions about the practice and to provide a two-way communication system between patients and the staff within the practice. We act as a representative group that can be called upon to influence the local provision of health and social care.
Address: The PPG Newport Pagnell Medical Centre Queens Avenue Newport Pagnell MK16 8QT
Sign up for our patient reference group
We would like to know how we can improve our service to you and how you perceive our surgery and staff.
To help us with this, we are setting up a virtual patient representation group so that you can have your say. We will ask the members of this representative group some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys succinct so it shouldn’t take too much of your time.
We aim to gather around a hundred patients from as broad a spectrum as possible to get a representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.
If you are happy for us to contact you occasionally by email please click the link below to open the sign-up form and complete all the fields.
Complete the Patient Group Sign-up Form Online
If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.
Download the pdf version of our sign up form
We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.
Many thanks for your assistance
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.
Healthwatch England is the national consumer champion in health and care. We have significant statutory powers to ensure the voice of the consumer is strengthened and heard by those who commission, deliver and regulate health and care services.
Tel 03000 68 3000
Healthwatch Milton Keynes are holding a PPG Networking meeting on Wednesday 22nd March 2017 - please contact them for further details.
Healthwatch Milton Keynes
6 Burners Lane, Kiln Farm, Milton Keynes, MK11 3HB
Tel: 01908 266696
You will find useful information about the practice in our Patient Handbook.
You can download a copy by clicking on the following document - Patient Handbook
What happens when you are referred by your GP to see a specialist?
For more information and advice please click on the following link:
Please see our patient wellbeing leaflet for health advice for you and your family as well as useful contact numbers and addresses for local support.
Patient wellbeing leaflet
New ways to access GP Services
Milton Keynes GPs working together to improve Primary Care Services for local people:
MK GP Health Extra
Useful list for hospital appointments
From December 2015 patients registered with one of the 22 GP practices in the Milton Keynes Collaboration (and part of this pilot scheme), will have the added convenience of being able to see a GP, or other healthcare professional, outside of normal surgery opening hours, including evenings and weekends.
How do I get an appointment?
The same way you would normally - just contact your registered GP practice. Please ensure you give the receptionist enough information to book an appropriate appointment.
What services will be available?
You will be able to see a GP as normal for NHS care. Appointments with other Healthcare professionals are also being developed.
Where will I be seen?
Appointments will be at one of the five GP 'HUB' practices in Milton Keynes. These are:
Broughton Gate Health Centre
CMK Medical Centre
Parkside Medical Centre
The Grove Surgery
Wolverton Health Centre
We need your consent
If an appointment is available you will be asked for your consent to share your electronic medical record. This enables the clinical staff at the 'HUB' practice to view your previous records and add new information. One of the major benefits is that this new information is able to be viewed by your registered practice and ensures continuity of your care.
As the pilot progresses we will be asking patinets to give feedback on the service. Your feedback will be used to help us develop the services beyond the timeframe of the pilot.
If you have any comments please email: PMCF@MKUCS.nhs.uk
The 22 Practices in the scheme are:
Bedford Street Surgery
Broughton Gate Practice
Cobbs Garden Surgery
Drayton Road Surgery
Fishermead Medical Centre
Hilltops Medical Centre
Newport Pagnell Medical Centre
Purbeck Health Centre
Red House Surgery
Sovereign Medical Centre
Stony Medical Centre
Walnut Tree Health Centre
Water Eaton Health Centre
Watling Vale Medical Centre
Westcroft Health Centre
Whaddon Medical Centre
Wolverton Health Centre
Westfield Road Surgery
Sexual Health Clinic
Sexual Health Outreach Clinics - drops ins
“Self-care is all about you. It includes knowing about your health and taking simple lifestyle steps to being healthier, including eating healthily, taking regular exercise and dealing with common conditions as well as managing long term conditions effectively.
Self-care is the best choice to treat minor illnesses and injuries. A large range of common illnesses and injuries can be treated at home simply with over-the-counter medicines and plenty of rest.
What is self-care?
Self-care means looking after yourself in a healthy way, whether it’s eating healthily, taking medicine when you have a cold, or doing some exercise.
How can I self-care?
Self-care includes the actions you take every day in order to stay fit and maintain good physical and mental health, meet your social and emotional needs, prevent and treat illness, and care more effectively for minor ailments.
Can anyone help me to self-care?
Your pharmacist can help you to stock up your medicine cabinet with remedies for minor ailments and illnesses. Some useful additions to your home first-aid kit include:
Painkillers for adults and children
Medicines to help with all kinds of tummy upsets
Tweezers and sharp scissors to remove splinters or cut bandages
A thermometer to check for fever
A range of bandages, plasters, and dressings for minor cuts, sprains and bruises
Why should I self-care?
Keeping yourself fit and healthy can help protect you from illnesses like colds, flu and infections. Making lifestyle changes like quitting smoking or losing weight can also decrease your chances of getting a serious illness like cancer or heart disease. By caring for yourself, you’re helping to make sure NHS services are available for those that really need them.
What if I don’t know if I can self-care?
Advice is available free 24/7 on 111 and your pharmacist can also provide support and guidance.
A new Change4Life campaign ‘Smart Swap’ launches in January to encourage families to make one easy swap to help cut sugar and fat from their everyday snacks, drinks and meals. Adverts will run on TV, radio with a focus on five simple Smart Swaps:
The Health Harms campaign reminds smokers about the physical damage caused by smoking, TV and digital advertising will feature ‘Rotten Roll-up’ and ‘Mutations’ adverts as in previous years to clearly illustrate the harm caused by all forms of smoking - rolls up and bought cigarettes. It will dramatize the immediate harm caused by every single cigarette and make the invisible damage visible.
The campaign will capitalise on seasonal motivation to make healthy changes including stopping smoking.
The advertising will encourage smokers to search Smokefree for free and proven support in the form of the Quit Kit, Smokefree app, text and emails,
Parental advise during Covid-19:
Advice for parents
Parent advice sheet for young children
Self Management Support
C-19 Support Handout
For information on oral health for children and young people click here:
Oral Health links
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