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Noticeboard

We have closed our Willen site to our own patients so that it can be used as a HUB for MKHealth Extra, who will see the overspill of patients from all practices in MK. There is no walk-in service available at that site. We have moved our urgent care service back to our Newport Pagnell site. Your appointments will still be on the telephone with a clinician, if they feel you need to be seen you will be asked to come to the Newport Pagnell site to see our urgent care team. You will be asked to wait in your car until the clinician is ready, they will call you on your mobile phone and ask you to come to the door of our Health Education room (the side door before our main entrance). These precautions are to maintain minimum footfall within the Medical Centre and we ask for your understanding during these changes. The main doors at NPMC are still closed to patients entering the building. If you are invited to attend an appointment we would ask that you come alone; the exceptions to this will be the need for a parent or carer. If a parent or carer will also be attending, we shall ask for their name and they will also undergo the screening questions. We have not taken this decision lightly and your support with this decision is much appreciated

Extended GP Access. Contact Reception

Appointments

You can arrange an appointment with your doctor or the practice nurse by:

  • Telephone: 01908 617111
  • Online: www.npmc.nhs.uk. To do this you will need to visit the Medical Centre with proof of photo identification. You will then be granted access to "SystmOnline" and provided with a username and password. Please not this is currently only available for GP appointments.
  • In person: between the hours of 08:00 - 18:30

 

Please can you let reception know at time of booking your appointment if you or your child may be infectious.

To enable us to be able to look after your care more effectively, and to the best of our capabilities, each of our doctors works with a buddy.  This means they work together and cover each other’s work load when one is away or not available. Working in this way helps with trying to maintain continuity of care for patients and avoids any gaps in your care.

 

Appointment System

Attached is a Appointment Flow Chart which explains the appointment system at the Medical Centre.

Saturday Consultations

These available for pre-bookable appointments only - this will allow for those who find it difficult to visit their doctor during the week to access a GP at the weekend.

 

If you cannot keep your appointment please let us know in good time so it may be given to someone else.

 Telephone calls may be recorded for quality and training purposes. As with all consultations, confidentiality will be maintained at all times. 

 

 

Texting Appointment Reminders

 

We are now able to text appointment reminders to those that have registered their mobile number with the practice.

 

When a patient books an appointment, a confirmation text will be sent to them. They will also receive a reminder text the day before the appointment.

 

We are hoping that this will reduce the number of missed appointments.  Please help us by ensuring we have your correct mobile number on our system.  You can do this by calling in at the Medical Centre or completing the consent form.

 

 
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